The eight questions that come up most often on discovery calls with plant managers and HR heads. The answers are also marked up in FAQPage schema for AI-assistant retrieval.
Frequently asked questions
How does biometric attendance work for line operators who have no desktop?
Line operators clock in and out at a biometric device — fingerprint, face or RFID — at the factory gate, line entry, or workstation kiosk. No desktop application, no shared phone, no per-worker login. The biometric device is the capture surface; gStride is the system of record. This is the only model that works for clean rooms, oily environments, and shop floors where individual computers are not available. Generic desktop time trackers assume one worker has one computer, which is false for the majority of manufacturing roles.
How does OEE integration work — Tulip, MachineMetrics, Plex, SAP DM, Ignition?
gStride integrates over the MES vendor's published API — Tulip, MachineMetrics, Plex, SAP DM, Ignition — to pull machine OEE, downtime reason codes, scrap rate, cycle time, and work order status. The integration runs at the data layer, not the machine layer; gStride does not touch the PLC and does not replace the MES. The supervisor dashboard combines biometric attendance, shift roster, and OEE on one screen so the supervisor sees attendance plus downtime plus output without flipping between three systems.
How does variable-shift payroll work under Factories Act?
Variable-shift payroll under the Factories Act 1948 is encoded into the rules engine — weekly hour limits, mandatory rest, weekly off, double-time on the seventh consecutive day, overtime pay above weekly cap, shift differentials, night-shift allowance. Contract labour is handled separately under the Contract Labour Act with a parallel register. State-level Shops and Establishments Acts add to the base rules. PF at 12 percent employer plus 12 percent employee on basic, ESIC at 3.25 percent employer plus 0.75 percent employee under threshold, PT by state, TDS slab calculations. Encoding-in-software is the difference between a tool that prevents Section 59 overtime violations and a tool that documents them after the fact.
What is the 3-tier worker model?
Three worker tiers with distinct interfaces. Tier 1 line operators — biometric clock-in at gate or line entry, no app, no dashboard, real-time shift visibility lives with the supervisor. Tier 2 supervisors — 30-second-glance line dashboard, current shift live, prior shift compared, downtime in progress with reason code, attendance gap flag, no productivity-score gamification. Tier 3 plant managers and HR heads — end-of-shift AI signal, shift-on-shift output delta, overtime accrued, attendance pattern, attrition risk flag, downtime-pattern signal. Real-time belongs to the supervisor; end-of-shift belongs to the plant manager.
How is gStride different from Connecteam Manufacturing or Hubstaff Field or an MES?
Connecteam is strong on frontline shift, attendance and communication for distributed teams but does not natively integrate with MES OEE data and does not encode Factories Act overtime caps. Hubstaff Field is built for GPS tracking of service crews — strong outdoors, weak for line operators inside a plant. MES platforms (Tulip, MachineMetrics, Plex, SAP DM, Ignition) handle the machine layer and do not duplicate workforce features. gStride is built for plant-resident line operations specifically and integrates with the MES rather than replacing it. The wider category comparison is in our manufacturing workforce productivity software guide, gStride vs Connecteam, and Connecteam alternative for Indian SMB.
What about Provident Fund, ESIC and Professional Tax for line operators and contract labour?
PF at 12 percent employer plus 12 percent employee on basic, ESIC at 3.25 percent employer plus 0.75 percent employee under threshold, PT by state, TDS slab calculations, gratuity, statutory bonus, leave encashment. For contract labour the separate register required under the Contract Labour Act is generated automatically with the contractor PF and ESIC apportionment. Form 16, Form 24Q quarterly TDS return preview, and PF and ESIC challan generation are native. This is the same Indian payroll engine that runs for IT services, BPO and other verticals — manufacturing-specific overlays sit on top.
How does gStride handle shift overlap, handover and contract-labour rotation?
Shift overlap windows are represented as data, not as errors — handover periods between morning-shift and afternoon-shift are captured with both operators recorded against the workstation during the overlap. Supervisor float across lines is modelled as a separate role with a parallel roster. Contract-labour rotation through a labour-supply contractor is captured with the contractor identity, the worker-side identity, and the apportioning rules required under the Contract Labour Act. Each model produces a separate register at month-end without manual reconciliation.
How long does rollout take at a 100-operator factory?
Plan 30 days end-to-end against a payroll boundary. Week 1: scope shift patterns (2-shift / 3-shift / weekend / contract-labour rotation), install biometric devices at gate and line entry, configure shift templates and overtime rules under Factories Act, map lines and workstations to the supervisor hierarchy, configure MES integration with Tulip or MachineMetrics or Plex or SAP DM or Ignition. Week 2: pilot one production line and one supervisor for a full week, validate biometric capture rate above 98 percent, validate shift-handover overlap captured correctly, validate overtime calculation matches manual reconciliation. Week 3: plant-wide rollout with 30-minute training per shift cohort, shadow payroll cycle in parallel with manual register. Week 4: open plant-manager AI dashboards for downtime patterns, shift-imbalance flags, overtime cost trend, attrition risk. The full plan is in the migration playbook.